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Social Media Matters

Publisher Stephen G. Barr reports on the latest social media trends

30 Dec

Tony Hsieh on "Pivot": How Zappos Risked it all to...

Published by Stephen G. Barr

Tony Hsieh on "Pivot": How Zappos Risked it all to Focus on Customers http://t.co/MbjzADHJ
Stephen G. Barr (@SGBmedia)December 30, 2012

Tony Hsieh on "Pivot": How Zappos Risked it all to Focus on Customers

Tony Hsieh on "Pivot": How Zappos Risked it all to Focus on Customers

In this video, Tony Hsieh discusses how Zappos' pivot to focus on customer service and company culture has paid off-for both customers AND employees.

http://nblo.gs/GwHYQ

RT @TheNextWeb: Founders: Learning should be your...

RT @TheNextWeb: 6 ways to monetize a user-based...

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